When someone is complaining about someone else to you, you can:
- change the subject or try to lighten the mood
- stay quiet & not say anything
- step away graciously from the person complaining, without hurting their feelings
- share something positive to change their perception & feelings for the other person
What makes the difference is realising that we don't have to engage in the complaining & add fuel to the negativity. We can positively influence the person complaining.
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