Receiving negative feedback is not pleasant or easy to hear, but it is part and parcel of life. So we may as well handle it effectively. How?
1. If possible, try not to respond immediately. Give yourself a few seconds, minutes or more to cool down and to process the feedback.
2. If it feels right, say "Thank you for your feedback."
3. Assess the feedback. Is there any truth in it? Is it highlighting any blind spots? If you take the bits that seem useful for self improvement, you flip negative to positive.
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